Ara Self-Service Password Reset

Register for Self-Service

Register for Self-Service Password Reset (SSPR)

Forgotten your password or locked your account? SSPR will allow you to change your password and unlock your account without contacting ICT Service Desk.

Before you can use SSPR, you first need to register.

Change your password

Reset your password

Once registered, you can reset your password anytime via SSPR even if your account is locked out.

Sign in with your email address:

Student:
username@arastudent.ac.nz

Staff:
firstname.lastname@ara.ac.nz

Multi-Factor Authentication

Setup Multi-Factor Authentication

Certain services in Ara require MFA to securely access. Setup here or be prompted to do so on first use.

Protect your password and account with MFA and have ease of mind.

MFA is the use of either: security questions, email or phone. This is in addition to your username and password to securely prove your identity.

Ara ICT Service Desk

Ara ICT Service Desk

(03) 940 8800 | ICTServiceDesk@ara.ac.nz | TechAssist.ara.ac.nz

Copyright © 2020 Ara Institute of Canterbury. All rights reserved